Articles on: Helpdesk Settings

Email Channel

On this page:


How to Setup Email Channels


How to Setup Email Channels đź“©




Steps:

Adding new inbox

You can add as many email accounts (inboxes) as you need to work with Shopify customers

Different emails for supporting different stores

Bigger stores might need different inboxes for support, sales and other purposes

In order to create a new email account you need to follow these steps: Settings → Email channels → ”Add email”





Mailbox setup

Outlook : You can connect Outlook accounts automatically by following Microsoft instructions.



Gmail, Yahoo, and others : For other email providers, please follow the steps provided in the app.

Receiving emails





Sending emails



Updated on: 18/06/2024

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