Live Chat Channel
Live Chat Channel
On this page: How to Add New Live Chat Channel How to Add New Live Chat Channel đź’¬Few readersSupported File Formats for Live Chat Attachments
To ensure a smooth experience during live chat interactions, only specific file types are supported for upload. NOTE: If the content of the file does not correspond to its extensions such file will not be uploaded. Example: you have .avi video file, but corrected the extension to be .mp4 - the file will not be uploaded. Images: Supported formats for screenshots, photos, and other image files: .gif .png .jpeg, .jpg .bmp .webp .icon .tiff, .tif DocumentsFew readers
Ticket tags & Templates
Create tags in tickets
On this page: How to Create Tags for your tickets How to Create Tags for your tickets Ticket Tags Steps to create Tags for your tickets Settings → Ticket TagsFew readersCreate Template
On this page: How to Create Templates How to Create Templates Steps to to create Templates (pre-written responses - macros) Settings → TemplatesFew readers