Unlimited Agents
On this page:
How to add Agents
Steps:
Add Agents
You can create an unlimited number of users (agents) to work with customers' emails, chat, and FB messenger inquiries.
In order to create new user agent you need to follow these steps: Settings → Agents → Create an agent
General Settings
In the General Settings, you can enable agents to see other agents' information for logs and analytics, and set assignment rules to restrict ticket reassignment within a specified period.
How to add Agents
How to add Agents 👨🏻💼
Steps:
Add Agents
You can create an unlimited number of users (agents) to work with customers' emails, chat, and FB messenger inquiries.
In order to create new user agent you need to follow these steps: Settings → Agents → Create an agent
General Settings
In the General Settings, you can enable agents to see other agents' information for logs and analytics, and set assignment rules to restrict ticket reassignment within a specified period.
Updated on: 18/06/2024
Thank you!